Why Zen Dog?
We understand you have many choices when it comes to grooming services and we know it’s important to make an informed decision when choosing where to send your precious pet. At Zen Dog Grooming we want the very best for your dog, just like you do. The highest care possible is provided during all stages of the grooming process and our focus is on your pet’s comfort and wellbeing. Here are some of the reasons that make Zen Dog Grooming a unique, premium dog grooming service.
Commitment to Compassion & Kindness:
Our appointments are longer than those of our competitors. The groom is not rushed to ensure your dog feels calm, relaxed, and comfortable while building a valuable relationship of cooperation and trust between dog and groomer.
Your groomer, Naomi, is a Certified Fear Free Groomer with a special interest in behavioural grooming, and is always striving to elevate her grooming skills with a strong foundation in pet behaviour. Naomi appreciates the importance of behaviour and its impact on safety and humane standards, while creating a positive grooming experience for your dog.
Our low-volume environment with unhurried appointments means your dog receives more time, higher care, more one on one attention, and therefore simply more from their overall grooming experience, which is wonderful for anxious or less social dogs, and all dogs alike.
All dogs are lovingly hand dried with care. We do NOT believe in cage or cabinet drying which can be very stressful for dogs.
Our cage-free environment allows dogs to feel relaxed and at home. They can roam free throughout our large and secure space before and after their groom.
Breaks are offered to dogs if necessary to ensure their comfort.
Commitment to Quality Care and Service:
Commitment to "no shortcuts" in our procedures. We will not skip over essential services during the groom to save time… unless of course your dog is struggling with a particular aspect of the groom. Your pet will never be forced through a groom if they are not coping.
State-of-the-art grooming equipment to cater for the individual needs of each dog.
Use of premium professional grooming products. All products are reputable, proudly Australian owned and made, and of the highest quality. Our products are naturally based, pH balanced and soap-free, sulphate-free, paraben and phosphate-free, making them gentle and safe for your pets' sensitive skin and suitable for all skin types.
We appreciate the importance of being environmentally responsible and that's why all products used are biodegradable and fully recyclable ensuring that you're not harming the environment while keeping your pets clean and healthy.
All products are strictly ethically sourced with no animal derived ingredients or animal testing because our cruelty free philosophy extends beyond the walls of Zen Dog Grooming, valuing and respecting the life and experience of all animals.
Relentless Improvement:
We are committed to continuing professional development to ensure knowledge is kept current.
Our tools, equipment and space are cleaned daily to ensure that all areas are maintained to an exceptionally high level of cleanliness.
Continuity of care through the implementation and maintenance of detailed customer records.
Customer feedback is always welcome to offer ways in which we may improve our services.